Hotel management software

Privacy Policy

At PeaksView Chalets, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how Unsimple Homes LLC ("we," "us," or "our") collects, uses, and safeguards your information when you visit our website and book our chalets.

1. Information We Collect

We collect personal information that you provide directly to us when making a reservation. This includes:

  • Contact Data: Your name, email address, phone number, and billing address.
  • Booking Data: Dates of stay, number of guests, and specific requests.
  • Payment Information: Credit/debit card numbers and billing details. Note: We do not store your card details on our servers. All payments are processed securely by our third-party payment gateway, Stripe.

2. How We Use Your Information

We use your personal data to:

  • Process and confirm your chalet bookings.
  • Securely process your payments.
  • Send you booking confirmations, updates, and customer support messages.
  • Comply with local legal obligations, such as guest tourist registration.

3. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We only share your information with trusted service providers necessary to run our business:

  • Payment Gateways: processes your financial transactions securely under their own privacy standards.
  • Property Management: Local staff who manage your check-in and stay.
  • Legal Compliance: We may disclose information if required by law or local government authorities.

4. Data Security

We implement a variety of security measures, including SSL encryption, to maintain the safety of your personal information when you place a booking. Your data is stored securely and accessed only by authorized personnel.

5. Your Rights

Depending on your location (including the European Union/GDPR regulations), you have the right to access, correct, or request the deletion of the personal data we hold about you. To exercise these rights, please contact us at the email address provided below.

6. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.